Privacy Policy

This privacy policy outlines how Vidhyut Saathi Energy Savers Pvt Ltd ("Vidhyut Saathi," "we," "us," or "our") collects and utilizes personal information when you access or use our online or mobile website at www.vidhyutsaathi.com. As a responsible entity, we prioritize the protection of your sensitive details and the information we gather while providing payment services. We aim to establish trust and confidence with our customers, both in financial and non-financial aspects.

Consent
By accessing, browsing, or visiting our website in any way, you acknowledge that you have reviewed and accepted all the terms and conditions outlined in this privacy policy. You confirm that you have read, understood, and consented to be bound by the terms and conditions mentioned herein. Your use of our website implies that you have granted us the right to collect your personal information.

Information We Collect
Personal information refers to the data we collect about you, primarily of a non-financial nature. We collect information in the following ways:

1. Voluntarily Submitted Information: Information you submit voluntarily.
2. Direct Collection: Information collected directly from you, third parties, and automatically through cookies when you use our website.

This privacy policy covers the responsibility for:

• Consumer information gathered from visiting our website.
• Information obtained from payment gateways.
• Information acquired from backend technology partners.
• Personal information of clients collected from sub-merchants.

This responsibility is applicable only to our online activities and is valid for visitors to our website concerning the information they share and/or collect on vidhyutsaathi.com. This policy does not apply to information collected offline or through channels other than this website.

How We Use Your Information

• We collect and utilize your information for various purposes, including:
• Understanding how you use our website.
• Operating and maintaining our website.
• Tailoring your experience based on your interests.
• Collecting feedback for the development of new products.
• Communicating with you directly or through third parties.
• Sending important information via email.
• Preventing fraudulent activities.

Some pages use cookies to enhance your experience, as they help us understand your preferences for a personalized product offering. Please read this policy carefully to comprehend practices related to your personal information. Personal details such as name, address, mobile number, and email address are collected to provide you with enhanced payment processing services.

Similar to other websites, Vidhyut Saathi utilizes log files as part of a standard procedure. These files contain data such as IP address, browser type, Internet Service Provider (ISP), date and time stamp, and the number of clicks on the website. The data in log files is not linked to visitors' personal information. This process is standard for hosting companies to identify trends and analyze website traffic, aiding in tracking user movements and interests.

Feel free to contact us at Vidhyut Saathi's website or call us for any queries. We are available 24/7 to assist you.